Winter Policy

We service yards all year long (even with average snowfall.)

Winter weather does create some unique challenges for us, however we strive to offer our same great services in the most convenient and affordable way possible. This information is provided to address those challenges and ensure client satisfaction.

Why pick up dog poop in the winter?

Dog poop contains a lot of bacteria such as E. Coli, fecal coliform, salmonella, and many others. This bacteria is unsanitary for you and your pets. The bacteria doesn't die in the cold weather. When your dogs go outside to run around they are stepping in the poop that you may not be able to see; then tracking this bacteria through your house.

Consider this: most dogs poop 2-3 times a day. If your yard isn't cleaned for three months, that's approximately 168 piles for one dog, and 336 for two dogs. When the snow melts, so does this waste, washing harmful bacteria into our environment. Cleaning up waste in the winter is crucial for both hygiene and environmental protection.

Cleaning up waste in the winter may be unpleasant but is very important!

Here's how we address winter challenges:

* Our team double-walks each yard, kicking through snow to locate hidden waste. Our goal is to prevent a massive spring cleanup.

* We strive to never miss a service, but if there is fresh snowfall over 4 inches, your yard will not be serviced. In such cases, recurring service clients will still be charged but will receive a 20% discount. One-time and initial services will be rescheduled.

* We clean yards in a grid pattern to find buried waste. Any waste missed during a service due to being deeply buried will be collected during subsequent visits.

* Please ensure gates are clear of snow and ice to allow our team safe access to your yard.

* Waste frozen to decks or porches will be left until it thaws to prevent property damage.

We appreciate your understanding and cooperation as we work to keep your yard clean and safe all year round!